Pool Wars - The Management Strikes Back

So the latest...

E-mails came back to me on Saturday from Bay Area Property Services (BAPS). First off, our landlady will be charged $65 because I called the emergency line to complain about our pool not being open. Apparently this is not an appropriate use of that system.

Then today, I received this e-mail

Erik,

I have been advised you have contacted many employees at Bay Area Property Services and have left messages regarding the pool.

I ask that you stop contacting our office immediately.

All communication needs to go through Judy—as she is the owner of the unit.

[Landlady]—if this harassment continues from your tenant—I will assign this to the HOA’s attorney for harassment and you will be billed directly for all costs. Please speak to
your tenant.

[BAPS Representative]

So that's where it is. I've been perma-banned from talking to BAPS even though our first month in the condo, we were given a letter from our landlady giving us permission to act on her accord. I wrote an e-mail to our landlady reiterating the situation and asking for her to talk with BAPS for us.

We'll see.

Today I am a Red Lantern

Today, our pool and spa were supposed to be open. It says so in our HOA bylaws.

I really don't trust our property management company, so yesterday I called to confirm that the pool would be open, even though it was scheduled to be open on a Saturday. I was assured that it would be.

Today came, and I went to my comic book store, and got my books along with my free ones for free Comic Book Day.

Then we came home, got Jennifer all set to go out to spend time around the pool, and she went out to sit in the sun.

However, she was soon back stating that the gate was still locked up and the pool was not clean.

Jennifer was pretty much devastated. I was livid. I ended up calling every extension at Bay Area Property Services that they listed on their voice message service. As well as e-mailing everyone that listed their e-mail address.

I soon got an e-mail back stating that the pool would not be open until Memorial Day. Also that all communication should come from the property owner.

I have since scanned the HOA bylaws which give the opening date as May 1, and there are no addenda changing this date.

I look forward to seeing what happens next.

Also, with all love and honesty, I have never felt more like my mother. Because she doesn't put up with shit from companies that screw with her either.